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Cancellation Policy

Notary Near Me 24hrs – Refunds, Deposits & Payment Policy At Notary Near Me 24hrs, we strive to deliver reliable and professional service. Because our work involves travel, preparation, and legally binding documents, the following refund policies apply: 1. Services That Are Non-Refundable The following fees are non-refundable under all circumstances: • Travel Fees Once a notary has been dispatched, travel fees cannot be refunded, even if: The appointment is cancelled The signer is unavailable Documents are incorrect or incomplete ID cannot be verified • After-Hours / Emergency Fees Late-night or emergency dispatch fees are not refundable once the notary is en route. • Completed Notarizations or RON Sessions Once a notarization is completed or a Remote Online Notary session has begun, the service is fully non-refundable. 2. Refundable Situations Clients may receive a refund ONLY if: • The notary has NOT been dispatched AND • No work has been performed yet In this case, any deposit paid minus processing fees (if applicable) will be refunded. 3. Deposits Deposits secure your appointment and reserve a time slot. Deposits are refundable only if cancelled at least 3 hours before the appointment AND the notary has not yet been dispatched. If a notary has already begun traveling, the deposit becomes non-refundable and is applied toward the travel fee. 4. Apostille Service Refunds Because apostille services involve government submission, the following applies: Refundable (Before Submission): If you cancel before your documents are submitted to the state/county, you may receive a refund minus pickup fees and administrative work already completed. Not Refundable (After Submission): Once documents are submitted for apostille processing, the service is fully non-refundable, as government fees cannot be reversed. 5. No-Show Refunds No-shows receive no refunds, including but not limited to: Not being present at the appointment Incorrect or missing documents Missing or expired ID Failure to answer phone/text upon arrival The full travel fee will still be charged. 6. Duplicate Charges or Billing Errors If a payment is accidentally duplicated or processed incorrectly, we will refund the duplicate charge immediately upon verification. 7. Refund Processing Time Approved refunds are processed within: 3–7 business days for debit/credit card payments Instantly for cash transactions (in-person only) 1–2 business days for Zelle

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